Join the Little Window Team

Current opportunities:

psychologists (generally registered, counselling or clinically endorsed and/or clinical registrars), Provisional psychologists (with 3 years minimum experience in f2f counselling), Mental health social workers and mental health occupational therapists

We are currently seeking a therapist to join our team. This is a contract position with a minimum requirement of 3 shifts per week.

Little Window is a unique private practice based in Greenslopes (Stones Corner). We provide individual counselling for adults, couples, adolescents, children and families. Our client base is diverse and as we are a well established practice with an extensive waiting list, your case load will build immediately. We have a high attendance rate and cancellation fees are charged to the client if less than 24 hours notice is provided for non-attendance. Rescheduled appointments are also almost always filled.

Although Telehealth sessions are available to our clients when needed, this role is advertised for primarily face-to-face sessions at our practice in Greenslopes, Brisbane.

Practitioners typically see 5-6 clients per day with breaks booked between sessions for the therapist's self-care, including a lunch/dinner break. Shift times are varied, with morning shifts, evenings shifts and Saturday shifts are available. Each therapist on the team works at least one evening shift per week. 

The team culture and environment at Little Window has been set up so that you will receive plenty of opportunities for connection and team support, rather than work in isolation, and quality over quantity of client sessions is prioritised. We provide an enriched and soothing counselling environment for both the client and therapist. 

At Little Window we highly value who the therapist is as a person (Use of Self, how they build relationships with clients, and authenticity). 

Position description:

• Seeking Psychologists (generally registered, counselling or clinically endorsed and/or clinical registrars), Mental Health Social Workers and Mental Health Occupational Therapists (we welcome therapists who are now or soon-to-be eligible for accreditation to apply)

• Contract position – 3-4 shifts per week including the option of Saturdays with a higher pay rate.

• Provide long-term individual counselling to a wide range of clients with a variety of mental health concerns.

• Opportunities to work from home for some shifts offering Telehealth appointments.

• Location: south side of Brisbane – Greenslopes (Stones Corner).

• Administration duties such as case noting, GP reports and letters, and liaising with external services.

• Report to the Practice Manager and Directors, who are available for clinical debriefing, risk management support, and operational assistance.

Perks:

• Competitive sessional fee structure, with an additional 11% superannuation paid quarterly (11% from July 1st 2023).

• Full administration/reception, booking, diary/caseload support and payment processing from our friendly, skilled and compassionate Client Support Team is provided, including on weekends.

• The Client Support Team are trained in how to match clients to therapists' personality and areas of interest so that you enjoy working with your caseload.

• You will be a part of a highly skilled, warm and compassionate team who are aligned in a high standard of clinical practice and client care, as well as valuing team collaboration, connection and cohesiveness.

• Paperless practice with highly efficient systems.

• Iced and warm tea is available and provided to clients and therapists before sessions.

• Lovely environment to work, learn and share with colleagues. We have a supportive, dynamic and fun team, with plenty of opportunities for social connection, which is unique in a private practice setting.

• A break/tea room plus kitchen with full amenities, including high quality teas and espresso coffee.

• Free staff car park.

• Opportunities for connection with other practitioners; individual and team supervision.

• Practitioners can hone in on areas of clinical interest with their caseload (our Client Support Team can match clients based on your areas of interest and expertise/training).

• You will receive a high level of overall support in your role from the administration team, Practice Manager, Directors and the therapy team

• Little Window provides a range of high quality therapy resources including a fully equipped play therapy room and art therapy resources in each counselling room.

Role and responsibilities:

• Provide counselling services to individuals in a private practice setting.

• Responsible for client care and case load management in a private practice context.

• Prepare written reports relating to client matters (e.g., case notes, psychology/NDIS reports, GP letters, referrals and case reviews).

• Liaise with external services.

• Advocate for clients and provide appropriate referrals if required.

• Engage in ongoing professional development and supervision support.

Essential requirements:

• Eligibility to apply for a medicare provider number.

• Own indemnity insurance (or eligibility to apply).

• Minimum 2+ years of experience in providing individual counselling/psychotherapy.

• Compassionate, person-centred and relational therapist.

• High capacity for self-awareness, self-reflection and willingness to engage in feedback processes.

• Commitment to being a part of our team long-term, and developing long-term therapeutic relationships with clients.

• Desire to work in a team-based environment.

• Experience working with trauma and complex mental health.

• Experience working from a trauma-informed, attachment-based and neurobiological framework.

• Willingness to work with a broad range of clients, including children, adolescents and adults.

• Enthusiastic, warm, motivated, organised, and reliable.

• Excellent written and verbal communication skills.

• Able to work in a self-directed manner, as well as able to work effectively and harmoniously in a team.

Desirable qualities:

• Creative, play, and expressive therapy skills/training.

• Experience working with parenting, children, and/or teens.

• Experience working with/ interest in developing skills in couples therapy and/or family therapy.

Remuneration:

• Depending on the shift you work, a shift can pay between $500 - $800 per day seeing 5 clients

• Saturdays pay $160.00 per session

• 10.5% superannuation loading paid quarterly (11% from July 1st 2023)

Applications:

We would like to start our new therapists as soon as possible.

Please email your application to applications@littlewindow.com.au with the subject title, “Application for for Therapist Position".

Please email:

1. Cover letter including your availability

2. CV

3. A short video (under 2 minutes) introducing yourself

Client Support & Administration Position

About the role:

The Client Support Role (CST) is central to and highly important at  Little Window. You will be responsible for not only embodying the culture of Little Window and being the first contact point for clients,  but being able to efficiently navigate the many moving parts of  supporting the business, our valuable clients, the therapists, managers/directors, and all areas of administration/communications. Our CST works very hard and efficiently behind the scenes to ensure that our practice runs smoothly and our client care and level of operations is  of the highest standard. 

Please note that this is not a typical administration position as there are many specific nuances involved in working within a mental health service, therefore the person we are looking  for would need to align with the core values of Little Window, possess a high level of emotional IQ, be energetic with a steady and containing  presence, have the ability to have peripheral awareness of what is  happening around them in the space at all times, be flexible andWe are looking for someone who would like to join us and step into this role for the long-term. We are a vibrant, busy, fast-paced practice and seeking an individual who can match the pace of our practice.

Our Recruitment Process:

Our recruitment process is thorough and extensive with many stages of assessment, role-play training, and trials before you would be offered a position with us. It can take anywhere between 2-6 months to complete. We place great emphasis and resources into determining the right fit for the role and for our team. There are opportunities for development, growth, and leadership on the team for individuals who are invested and are the right fit, as well as opportunities for training in mental health and psychology. If you believe you are dedicated and match the requirements of this role, and are the person we are looking for, we would love for you to apply with us.

Please note that if you are a current or previous client, or have a close, personal connection with a current member of our team, that you will not be able to apply to avoid any potential conflicts of interest.

Rostered hours: 

We are seeking a flexible team member who is ideally seeking approximately 15- 30 hours. Availability to work a variety of shifts including early mornings (7:30am start) and late nights (9:15pm finish), as well as some weekends as required. Shifts are typically between 6 and 8 hours. 

The position will encompass administration, therapy team and management support, and client care for the practice, as well as 'project/individual portfolio' work to suit your strengths and areas of interest.

A lot of face-to-face contact, alongside phone, email and text communication will be had with our clients.

Each shift involves being across several simultaneous tasks while also holding a ‘front of house’ attitude (overseeing the overall running of the practice)

You will be working closely and collaboratively with a team of 4 other part-time client support team members, with up to 2-3 people on shift per day.

Report to the Practice Manager:

Extensive training, skills support and ongoing self and professional development in the area of counselling, psychology and mental health is provided throughout your employment at Little Window.

Casual hourly rate is $29.96. This rate is reviewed regularly based on performance. 10.5% Superannuation is paid additionally.

Benefits and perks:

Little Window offers a supportive working environment and team dynamic, and great opportunities for personal and professional growth and learning in the mental health field. 

What you will need to succeed:

As the successful applicant, you will need to match all of the requirements listed in this ad. We pay extra attention to individuals who are energetic but grounded, demonstrate high emotional intelligence, have excellent work ethic, have an awareness of social justice issues, and demonstrate deep understanding of our core values. 

Essential requirements:

• Align with and embody the Little Window Values

• Good presentation and people skills with excellent interpersonal skills (telephone, email and face-to-face).

• Ability to work harmoniously in a team; being responsive, reflective, respectful and communicative with your co-workers is essential

• Calm, compassionate, level-headed and non-judgmental nature.

• Quick and adaptable learner

• Self aware with a strong willingness/openness to taking on feedback

• Strong work ethic, professionalism, enthusiasm, and focus

• High ethical standards regarding confidential data.

• High degree of computer literacy

• Excellent verbal and written communication skills.

• High level of attention to detail and conscientiousness in your work

• High standard of organisational skills; ability to multitask and prioritise varying types of roles and responsibilities; ability to plan ahead, to meet deadlines and think quickly on your feet.

• Ability to be flexible, and problem-solve calmly under busy and high stress situations.

• Ability to take initiative, display reliability, and be self-driven

• Highly driven and takes pride in going above and beyond in all work settings

• Available and willingness to work at least one weekend day consistently if needed

• Commitment to work with us long-term (minimum 2 years)

Desirable qualities:

• Interest in mental health services

• Knowledge in mental health treatment

• Previous administration experience

• Experience with navigating and utilising Google Drive

To apply:

Please email with the subject title "Application for Client Support Team position" to:

applications@littlewindow.com.au

Please include in your application:

1. Cover letter.

2. CV.

3. Your availability: The current days/hours your are available to work; what study or other commitments you will have alongside working this position (be specific in terms of days and hours in the week you will be committed elsewhere); flexibility to work more hours if needed; and your ability to commit to the position for at least the next 2 years.

4. Two professional references that we can contact by phone (these references need to be individuals who were in a managerial position to you).

5. A short video (under 2 minutes) - (via google drive if possible for easy viewing - please allow unrestricted access so we can view your video) - introducing yourself (please feel free to share something interesting or surprising about yourself), your values and what unique personal attributes you could contribute to the Little Window team.

6. Please put your phone number at the bottom of your email for easy accessibility.

We are keen to fill the position soon, so we encourage you to apply as soon as you can as we may close the ad once we find the right candidates. 

For your application to be considered, you will need to include all 6 of the above requirements.