Little Window was created from a desire to practice Psychology in a way that felt authentic, holistic, nurturing, and that promotes all areas of wellness. We, the founders, met more than 10 years ago at another counselling service, and instantly clicked. Since then we have been on an incredible adventure of learning and growth, through challenge and enrichment, both in our personal lives as well as practitioners. As colleagues, close friends and then business partners, we began by sharing a vision of how we wanted to run our own Psychology practice.
Both of us have been in therapy. We know what it is like to sit on the 'other' couch, and to feel vulnerable, and as a result, we understand the immense power of therapy. Through our training and our own personal experiences, we are conscious of what elements in the counselling process help to make a person feel safe, supported and able to engage wholly in therapy.
We have learned without a doubt that it is not what you know that makes you an effective and helpful therapist, but it is about who you are. Counselling is about connection and relationship. People can heal from immense traumas and deep pain through a positive and trusting relationship where they feel seen, heard, understood, and that someone genuinely cares about their wellbeing.
The counselling relationship is a very unique one: one person, the therapist, hears intimate details about the other person's world and does not divulge much about themselves at all. This is the way the counselling process is set up, so that the individual attending therapy is able to focus on themselves in the session without being affected, clouded or influenced by the story of their therapist. Despite this, we believe that the counselling relationship for us as the therapist is also so much about tapping into our humanity, compassion, and our innate ability to connect with others and their vulnerability. This means that it is in our very nature as psychologists to draw from who we are as people to form this special relationship. It also makes sense that we have a different type of relationship for each person that we see, as every connection is unique and different.
Research tells us that the most significant predictor of a positive outcome for therapy is the relationship someone has with their therapist. This factor has been shown to be even more important than what interventions, strategies or techniques are used in counselling. It is so important for us that the people we work with see us, their psychologist, as another person, rather than "experts" or well-functioning robots. We too have insecurities and flaws, and experience fear and sadness and struggle with our own vulnerabilities. It is this collective experience as humans that helps us to connect with each other in meaningful ways and to help each other learn, grow and thrive.
What sets Little Window apart from other practices is the way in which we deeply care for and work with each of our counselling clients. It is important to us to practice mindfully and in alignment with our values. We aim to place focus on quality rather than quantity of care, and for this reason, we do not book sessions in back-to-back wherever possible, so that the individuals we work with are provided adequate time, care, and space with their psychologist/therapist.
Giving the therapy session the respect and space it requires, allows for the session to feel paced and unhurried, without either the therapist or client experiencing the need to 'rush out' to accommodate the next person waiting for their appointment. Practicing in this way is also vital for the self-care of the therapist, who can take the time to process information and refresh or ground themselves before going into their next session.
We had the intention of designing a unique environment that felt non-sterile, warm and soothing. Our cosy therapy rooms have been intuitively and thoughtfully created to enhance a sense of safety and comfort for our clients. We know from neuroscience that an enriched and calming environment can decrease feelings of anxiety, increase feelings of safety, and enhance cortical blood flow in the brain, which means that clients are more likely to engage effectively in the counselling process. The therapy room is also a holding space for us as the practitioner, to feel supported and cared for by our environment as we work with people.
Little Window is a creative extension and embodiment of the both of us as the Directors of the practice. How we developed and then continue to nurture our personal friendship, how we look after our business partnership, to how we practice together, has set the tone for how we invest in our business, take care of our team, and support our clients.
A lot of the feedback we consistently receive from people who engage in therapy with us, is about the way they feel nourished in our therapy space, both by the elements in the counselling environment as well as by our client support and therapy teams. We often hear from our clients that they had been searching for a practice that didn't feel so clinical, with practitioners who seemed more human and personable - and they had found this in Little Window.
Our Psychologists, Therapists and our Client Support Team have been carefully selected by the two of us. We are drawn to working alongside professionals not just for their qualifications and skill sets, but for who they are as humans. The individuals on our team are wonderful people, and align with the Little Window Philosophy that all individuals deserve compassion, respect, and unconditional positive regard at all times.
We look forward to welcoming you to the sanctuary we have created at Little Window.
~ Christina and Thania
We would love to hear from you and would be honoured to support you in your journey to wellness.